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FAQ + Shipping Info

How much is shipping?

Shipping is free for all items!

How long does shipping take?

Shipping takes between 7 and 15 business days depending on your location and the item purchased, although most of our customers receive their items within 10 business days.

I ordered 2 or more items but only received one... where are the others?

When you order multiple items, we may ship them out separately in order to ensure a prompt delivery. Don't worry if you don't receive them all at once- they will get to you!

Is your site safe and secure?

Yes, our site is 100% secure. We use 128-bit SSL, the same level of encryption used by large banks around the world.

What forms of payment do you accept?

We accept PayPal, Visa, Mastercard, American Express, Discover, JCB, and Diners Club International.

I didn't receive an order confirmation email after my order.

If you have not received an order confirmation email, and it is not in your spam folder, please contact us.

How do I cancel an order?

If you want to cancel an order, please contact us with the order number and we will do our best to accommodate you.

How do I change my order/address?

If you would like to change the details of an order, please contact us as soon as possible and we will try our best to see that those changes are updated.